Welcome to Happy N Scrappin' ~ where LOW prices keep scrappers HAPPY!!! P.O. Box #14013 Mesa, Az 85216 602-290-4962 HappyNScrappin@aol.com You don't want to miss out on awesome sales and new product notifications do you???? Just click the link above to be added to our newsletter list!! Be sure to tell us how you found our website so we can thank the appropriate people!! We do our best to answer emails daily! www.happynscrappin.com opened in June of 2003. We work hard to offer low in scrapbooking supplies. Shari Tate started this venture one day on a whim to feed her addiction. Back in 2003 the 'warehouse' held just 5 bookshelves of product and in 3 years has grown to a huge warehouse that's required 3 moves and is again busting its seams! ORDERS: We have access to order lots of various supplies from all different vendors. Please email us with special requests and we'll do all we can to bring it in for you. You're order can be faxed to 480-654-8424 or called in to 602-290-4962, however email is preferred and quicker. We use Yahoo Checkout which is completely secure! Minimum order amount is $15.00. Arizona buyers will automatically be charged sales tax. PAYMENT METHODS: We accept VISA, Mastercard, Money Orders, Personal checks may be held 7-10 days. PayPal: Please wait for a paypal invoice to be sent to you so that quantities may be verified! CHECKS INSTRUCTIONS: Please cut and paste your shopping cart into an email and state you are paying by check! PRE-ORDERS: We sometimes allow pre-orders if we are unsure how many of a specific item to order. Your credit card will be charged at the time of ordering to ensure you have the product on hold. Pre-orders will be shipped out in the order they were received. Cancellations (if allowed) will receive an in-store credit rather than a refund as we are charged fees for all credit card transactions (sales & credits). Please don't pre-order something if you are not sure you want it, as it causes us alot of time. SHIPPING & HANDLING OPTIONS: All orders within the 48 continental states will be shipped USPS Priority Mail, however unusual sized products or extremely heavy boxes may be shipped Fed Ex Ground (orders with lots of cardstock can cost as much as $25.00 for us to ship, so I'm sure you understand!). $6.49 will be charged on orders up to $75.00 and orders over $75 are shipped free. If your order is small and/or lightweight, you can choose to have it shipped 1st Class which generally costs 2.00. Just state in the comments section that you prefer this and we will credit your shipping charge. Please keep in mind if you choose this option, there is not Delivery Confirmation, Tracking, or Insurance available so once it leaves our hands there is nothing we can do to track the order. Alaska, Hawaii, Canada, Military and International Shipments will be sent the most economical way to save you money. Actual shipping charges will be manually added to your invoice and an adjusted invoice total will be emailed to you. In stock items are usually shipped within 1-3 business days. We will notify you before shipping your order if an item is not in stock. Happy N Scrappin' is not responsible for items lost in the mail. DAMAGED ITEMS: Please email us immediately if your packaged is delivered damaged. We MUST be notified within 7 days or claims will not be honored, however we can't guarantee the post office will deliver your package in perfect condition. Purchasing insurance is the only way to ensure they will take responsibility!! Return Policy: Returns will be accepted up to 7 days after receipt of order and must be in original packaging. A store credit will be issued that does not expire. Please email us to let us know the problem and what you wish to return. All shipping fees will be at the buyers cost. If the post office returns your order to us, undeliverable, or if you did not pick it up, you will be charged shipping again for it to be sent a 2nd time!!